Err

DELIVERY INFORMATION


Standard Delivery


Our delivery charges are based on the weight of order and the delivery location, prices range from £3.99 upwards delivered to the UK mainland. All delivery options and charges will be shown once you have added products to your shopping cart, signed in or if you are a new customer registered. Orders will be delivered to the address specified on the order. We also please ask that you provide us with a telephone number should we need to contact you.  

When placing an order online we always try to deliver as soon as possible at the lowest possible price. Items are usually dispatched within 2-3 working days.  If an item is not in stock we will contact you explaining this and give you a revised delivery date.

We offer several types of delivery methods to England, Wales and Lowland Scotland:

We use a Parcel Courier on a 1-2 working day service but dispatch times can take 2-3 working days. (Therefore allow 5 working days for delivery)

We also use a Parcel Courier Service  for bulky parcels or multiple parcels on a 1-2 working day service but dispatch times can take 2-3 working days. (Therefore allow 5 working days for delivery).

On occasion we may use Royal Mail for delivery of small items.


We also use a specialised pallet company for heavy/bulky orders.  This option will be displayed upon checkout if available.  Please allow 5-6 working days for this service.  
Signature is usually required on delivery. Please note that if delivery is to Isle of Wight or Northern Ireland delivery may take 5-7 working days.

We can offer delivery to Scotland (Islands and highlands), Scillies, Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man and the Isle of Wight.  If you require delivery to anywhere in the above mentioned areas click here
 to contact us and provide the items you would like and the delivery address.  We can then work out your postage costs.


We also offer a £10.00 set delivery fee for selected BH Postcodes for bulky/heavy orders, excluding delivery of hutches, runs and coops. For delivery of smaller/lighter items there will be an option to have your parcel delivered by courier or Royal Mail, the price will calculated by weight. Please allow 7 working days for your delivery to arrive. For delivery of runs, hutches and coops please click here to contact us.

If you require next day delivery or your items urgently please click here contact us and provide us with your
address and items you would like to order and we can give you the cost for the delivery option you require.


Calor Gas delivered by Total Product Supplies Ltd

We also offer delivery for Calor Gas with our other company Total product Supplies Ltd to selected BH Postcodes, delivery cost is between £10 and £20 depending on distance. Please allow 7 - 10 working days for delivery. Please contact us or call us on 01202 237606 for further information.